D & M Auto "Wellness" Training
Financial
- Statement review to benchmarks
- Fixed Absorption
- Financial Standards
- Gross
- Expense
- Net
Sales
- Meet and Greet
- Menus (Market Competitive)
- Road to the Sale
- Festooning
Production
- Advisor Production
- Dispatching
- ASR Selling
- Technician Production
- Facility Utilization
- Stall Utilization
- Calendar Efficiency
Dealer Business Center
- Reservations Control
- Merchandising
- Advertising
- Phone skills
Associate Development Training
- Reservation (Setting and follow up)
- Merchandising (For return on investment)
- Advertising (When-How-What)
- Phone Skills (A to Z)
- Financial and Forecasting Skills
- Management Leadership
We also Offer
- Buy Sell Representation
- Parts Inventory's
- Teleconference Coaching
All of the above facets of our “Wellness Process” are basic guides to get you started thinking about how to use it. There are many more items included in our programs.
We tailor our process to your need based upon your specific parameters. Our program does not fit the cookie cutter mold that many of the other companies programs provide.