OUR DEALER PARTNERS
Murfreesboro Nissan
The Fixed Ops Doc partnered with Murfreesboro Nissan to identify key operational challenges and implement strategies that drive measurable results. Through a detailed diagnostic and hands-on collaboration, our team worked closely with dealership leadership to streamline processes, enhance communication, and strengthen service department performance.
Leading the initiative, Michael Barich provided direct coaching and mentoring to management and staff, focusing on accountability, process consistency, and customer experience excellence. His experience and practical approach helped the Murfreesboro Nissan team align around clear goals, elevate productivity, and build a stronger foundation for long-term success.
Elgin Toyota
The Fixed Ops Doc partnered with Elgin Toyota in Illinois to elevate fixed operations performance through targeted process improvement and leadership development. By analyzing workflow efficiency, communication structures, and customer experience touchpoints, our team identified key opportunities that boosted productivity and profitability across service and parts.
Working closely with Joseph Chambers, Fixed Operations Director, Michael Barich built a strong, collaborative relationship that became central to Elgin Toyota’s success. Through hands-on coaching, process refinement, and team mentoring, Michael and Joseph aligned leadership and staff around clear goals, driving accountability, improving morale, and delivering a more consistent and exceptional customer experience.