WHAT WE DO
Diagnostic Overhaul
Our signature service designed to uncover the hidden roadblocks holding your dealership back. We take a comprehensive, top-to-bottom look at your fixed operations—service lanes, parts department, scheduling, customer flow, and financial performance. Our approach isn’t about surface-level recommendations; it’s about digging into the details to identify inefficiencies, missed revenue opportunities, and processes that slow your team down.
With decades of dealership experience, we cut through the noise to pinpoint what’s holding your fixed ops back. Our Diagnostic Overhaul delivers a clear, actionable plan—showing you what to change, why it matters, and how to execute—so you can streamline processes, align your team, elevate the customer experience, and turn service and parts into a high-performing revenue machine.
Performance Plan
It's all about turning strategy into measurable results. We work alongside your team to implement proven processes that eliminate waste, reduce costs, and remove the friction points that slow down day-to-day operations. Our focus is on building a smarter, more efficient workflow that not only improves profitability but also makes life easier for your employees and customers alike. By aligning people, processes, and technology, we set the foundation for long-term growth.
With a Performance Plan in place, you’ll see stronger customer satisfaction, higher retention, and a noticeable boost in overall productivity. We don’t just hand you a list of recommendations—we roll up our sleeves and help you put the changes into action. The result is a service and parts operation that runs smoother, generates more revenue, and builds lasting trust with your customers. This is how you go from surviving to thriving in today’s competitive automotive landscape.
Staff Coaching & Mentoring
Your people are the engine of fixed ops success. We provide hands-on coaching and mentoring that builds confidence, sharpens skills, and develops leaders at every level. From service advisors to department managers, we equip your team with the tools and mindset to perform at their best.
With clear guidance, accountability, and ongoing support, your staff doesn’t just improve—they thrive, creating stronger customer relationships and driving consistent results.
1 hr
Free session